Skip to content
HostBotics Dev
Built for hosting providers

Turn every customer conversation into action.

AI replies to customers across WhatsApp, Facebook Messenger and Instagram, while billing, support tickets, sales and service alerts stay connected to HostBill, WHMCS or Clientexec.

Sell faster. Support smarter. Collect sooner.

Subscribe nowBook a private demo

Connects with

  • WhatsApp
  • Facebook Messenger
  • Instagram
  • HostBill logoHostBill
  • WHMCS logoWHMCS
  • Clientexec logoClientexec
  • Zoho Calendar
  • Google Calendar
  • Microsoft Calendar logoMicrosoft Calendar

Choose your AI

  • Claude
  • ChatGPT
  • Gemini
  • Grok
  • DeepSeek
Installable on your phone

Sell faster

Every enquiry becomes a lead with an owner, a stage and a next step. The AI answers instantly, checks domain availability and books calls into your calendar.

See how

Support smarter

One live inbox for every channel with your support tickets alongside. The AI handles the first response and hands over to the right person when it matters.

See how

Collect sooner

New invoices and payment reminders are queued automatically and sent through approved WhatsApp templates, with a full audit trail.

See how
One operating system

Built around the way hosting teams actually work

HostBotics connects the customer journey from first enquiry to ongoing service, without forcing teams to jump between disconnected tools.

Works with your billing platform

Works with HostBill, WHMCS and Clientexec

Keep the billing platform you already run. HostBotics connects to it, so customer conversations, support tickets and billing activity live in one workspace.

  • HostBill logo

    HostBill

    Detailed below

    Clients, support tickets, invoice notices and scheduled payment reminders over WhatsApp, with an approval queue and a full delivery audit.

    Ask about HostBill
  • WHMCS logo

    WHMCS

    Supported

    Connect your WHMCS installation and run customer conversations, sales and service alerts alongside your billing.

    Ask about WHMCS
  • Clientexec logo

    Clientexec

    Supported

    Connect your Clientexec installation and bring customer conversations, sales and service alerts into the same inbox.

    Ask about Clientexec

Messaging channels

Bring WhatsApp, Facebook Messenger and Instagram conversations into one live inbox.

  • WhatsApp
  • Facebook Messenger
  • Instagram

Calendars

Book in chat with Zoho Calendar, Google Calendar or Microsoft Calendar. Confirmed appointments sync automatically.

  • Zoho Calendar
  • Google Calendar
  • Microsoft Calendar logoMicrosoft Calendar

AI providers

Choose the AI that answers your customers: Claude, ChatGPT, Gemini, Grok or DeepSeek.

  • Claude
  • ChatGPT
  • Gemini
  • Grok
  • DeepSeek
WhatsApp · Facebook · Instagram

Every customer conversation, and every AI reply, in one live inbox.

The AI handles client questions across channels, while your team can monitor, take over and reply from the exact business identity contacted.

  • AI handles first response

    Welcome new clients, identify sales or support intent, and answer common hosting questions without delay.

  • Complete context

    See contact details, tags, assignment, channel identity, conversation history and internal notes together.

  • Rich conversations

    Handle text, images, documents, audio, approved templates, canned replies and booking slots.

  • Compliance-ready

    Track WhatsApp's 24-hour service window and use approved templates when direct replies are unavailable.

Smart filters

  • All Chats
  • New Sales Leads
  • New Support Requests
  • Unassigned
  • My Assigned
  • AI Handling
  • Requires Human
  • Unqualified

Queues

  • Sales Queue
  • Technical Support

The 24-hour WhatsApp window is closed. Free-form replies will be rejected. Send an approved template to reopen the chat.

AI that handles client replies

Answer hosting customers instantly, without losing the human touch.

The AI assistant replies directly to clients using your hosting service information, understands intent and escalates when personal attention is needed. You choose which AI powers it.

AI client replies

Replies to common questions about shared hosting, VPS, dedicated servers, DNS, cPanel and related services.

Always-on customer service

Domain discovery

Checks domain availability, suggests alternatives when a name is taken and guides the buyer toward purchase.

More sales opportunities

Human handoff

Recognizes requests for a real person, pauses automation, flags the conversation and routes it to the team.

Trust when it matters

Booking in chat

Agents send available calendar slots from Zoho, Google or Microsoft Calendar. Customers choose a time and confirmed appointments sync automatically.

Shorter sales cycles

C

Customer

WhatsApp · illustrative

Illustrative conversations. In your workspace, replies are based on your own hosting service information.

Your choice of AI

Choose the AI that answers your customers.

HostBotics connects to Claude, ChatGPT, Gemini, Grok and DeepSeek. Use the one your team trusts, and keep the same inbox, CRM and HostBill workflows.

  • Five AI providers, one workspace

    Connect the AI you prefer: Claude, ChatGPT, Gemini, Grok or DeepSeek.

  • Humans stay in control

    Whichever AI you pick, customers can ask for a real person: automation pauses and the conversation is routed to your team.

  • Answers from your hosting information

    The AI replies using your own hosting service information, so plans, DNS, cPanel and domain questions get relevant answers.

  • You stay in charge of the rules

    Configure your AI bot rules once in the admin, then choose the provider that runs them.

AI Bot Rulespreview

AI provider

Powered by Claude

by Anthropic

  • Answer common hosting questions
  • Check domain availability
  • Hand over to a human on request
  • Offer booking slots in chat

Illustrative preview of the AI settings. Which provider you connect is your choice.

Ask about Claude
Revenue pipeline

Every enquiry becomes a lead your team can follow.

Move beyond shared inboxes. HostBotics turns customer conversations into a structured sales process with ownership and next actions.

  • Automatic lead creation

    Contacts from WhatsApp and other messaging channels are created in the CRM automatically.

  • Hosting-focused stages

    Track contacted, qualified, proposal sent, won, lost and not-qualified outcomes.

  • Follow-up discipline

    Assign owners, set dates and next steps, log activities and reopen the conversation in one click.

  • Sales intelligence

    Store company details, service interests, estimated deal values, notes, tags and interaction history.

Track per lead

  • Lead
  • Type
  • Category
  • Channel
  • Stage
  • Owner
  • Next step
  • Last activity
  1. 01Capture
  2. 02Qualify
  3. 03Propose
  4. 04Follow up
  5. 05Win
HostBill support and billing, connected

Turn HostBill activity into clear customer communication on WhatsApp.

Bring HostBill clients and support tickets into one workspace, automatically queue invoice notices and send scheduled payment reminders through approved WhatsApp templates.

  • Automatic invoice messaging

    Queue newly issued invoices and payment reminders by customer, ready for controlled individual or bulk sending.

  • Built-in safeguards

    Validate phone formats and template variables before sending. Retry transient failures with controlled backoff.

  • Auditable delivery

    Record approver, timestamps, rendered variables, provider message ID, delivery status and failure reason.

Sync clients, review queued invoice messages, then approve and send individually or in bulk.

Under the hood · HostBill

Signed events in. Audited messages out.

HostBill posts events to your workspace. Each one is verified, queued for review and delivered through an approved template. Try it.

1 · Pick a HostBill event

POST /api/public/hostbill

HB-Timestamp: 1758337200
HB-Signature: hmac-sha256=…

{
  "event": "invoice.created",
  "invoice_id": "123",
  "client_id": "45",
  "total": "29.00",
  "currency": "USD",
  "duedate": "2026-09-01"
}

HostBill signs each request with an HMAC-SHA256 digest of the timestamp and raw body, keyed by your webhook secret. Requests older than 5 minutes are rejected.

2 · Watch it flow

  1. Event received
  2. Signature verified
  3. Queued for review
  4. Validated
  5. Approved & sent
  6. Delivery recorded

Send a test event to see the flow.

  • Recorded for every send
  • Approver
  • Timestamps
  • Rendered variables
  • Provider message ID
  • Delivery status
  • Failure reason
Communicate before customers have to ask

Proactive incident messaging protects trust during critical moments.

Notify HostBill customers, CRM contacts or external recipients with approved downtime and service-restored templates.

  • Target affected customers

    Select specific recipients instead of broadcasting indiscriminately.

  • Use approved templates

    Prepare compliant incident and restoration notices for delivery outside the 24-hour window.

  • Manage every channel

    Admins connect business numbers, Messenger pages, Instagram accounts and WhatsApp templates centrally.

Pick service down or restored, describe the incident, choose who is affected, then send.

Control for teams. Confidence for owners.

Real-time operational visibility with enterprise-minded access and governance.

Give each role the tools it needs while keeping sensitive actions restricted and important events traceable.

  • Role-based access

    Admin, sales agent and technical agent experiences align responsibilities with access.

  • Live performance

    Monitor conversation volume, AI deflection, human handoffs and agent activity.

  • Real-time operations

    New messages, assignments, status changes, delivery receipts and alerts update across the team.

  • Installable experience

    Agents can install the platform on their phones and receive clear new-message notifications.

  • Admin

    Connects business numbers, Messenger pages, Instagram accounts and WhatsApp templates centrally.

  • Sales agent

    Works the Sales queue, leads and follow-ups.

  • Technical agent

    Works the Technical Support queue.

Installable on mobile

Your whole inbox, in your team's pocket.

Agents install HostBotics on their phones and get clear new-message notifications, so no conversation waits for someone to be at a desk.

  • Install on any phone

    Add it to your home screen and open it like an app. No separate build for your team to manage.

  • Notified the moment it matters

    New messages, assignments, status changes, delivery receipts and alerts reach the team in real time.

  • Reply from anywhere

    Take over from the AI, reply from the exact business identity contacted and work your queues on the move.

  • One workspace, every screen

    The same inbox, queues and unread filters adapt from desktop to phone.

Install in under a minute

  1. 1Open your HostBotics workspace in Safari.
  2. 2Tap the Share button, then Add to Home Screen.
  3. 3Open HostBotics from your home screen and allow notifications.
See it on your phoneSubscribe now
9:41
HostBotics Online
Unassigned 3Active sales 8
Name, phone or tag
All ChatsRequires HumanAI Handling
Conversations 3 unread
  • N
    Nora09:41

    Do you offer cPanel hosting?

    New sales leadAI Active
  • S
    Sam09:38

    I'd rather talk to a real person.

    Human handoffNeeds Agent
  • A
    Ali09:30

    Is brightpath.com available?

    AI Active
  • M
    Maya09:12

    Thanks, the invoice is paid.

    Needs Agent

Illustrative preview built from the product's real labels. The desktop screen beside it is a real screenshot.

Everything included

The full feature list

Channels & inbox

  • WhatsApp, Facebook Messenger and Instagram in one live inbox
  • Reply from the exact business identity contacted
  • Text, images, documents and audio
  • Approved templates and canned replies
  • WhatsApp 24-hour service window tracking
  • Contact details, tags, assignment and internal notes
  • Filters and queues for Sales and Technical Support
  • Central management of numbers, pages, accounts and templates

AI assistant

  • Choose your AI: Claude, ChatGPT, Gemini, Grok or DeepSeek
  • Instant first response across channels
  • Sales versus support intent detection
  • Answers on shared hosting, VPS, dedicated, DNS and cPanel
  • Domain availability checks with alternatives
  • Human handoff detection: pauses AI, flags and routes
  • Per-conversation AI pause control
  • Configurable AI bot rules

Sales CRM

  • Automatic lead creation from conversations
  • Contacted, qualified, proposal sent, won, lost and not-qualified stages
  • Owners, follow-up dates and next steps
  • Activity log and one-click conversation reopen
  • Company details, service interests and deal values
  • Notes, tags and interaction history
  • Booking slots from Zoho, Google or Microsoft Calendar with automatic sync

Billing platform integration

  • Works with HostBill, WHMCS and Clientexec
  • Clients synced and tickets mirrored
  • Reply to tickets from the platform
  • Invoice notices and reminders queued automatically
  • Approve and send individually or in bulk
  • Phone-format and template-variable validation
  • Retry with controlled backoff
  • Full delivery audit trail
  • HostBill signed webhook events (HMAC-SHA256)

Incident communications

  • Downtime and service-restored templates
  • Templates created and submitted to Meta from the platform
  • Select the affected clients
  • Notify extra recipients who are not in your client list
  • Service, estimated restoration and reported-issue fields

Team & governance

  • Admin, sales agent and technical agent roles
  • Live queues, workload indicators and unread filters
  • Assignment and performance analytics
  • Real-time updates across the team
  • Installable on mobile with new-message notifications
  • Credentials stored server-side and never exposed
Getting started

From sign-up to live conversations

  1. 01

    Connect your channels

    Follow the guided setup for each WhatsApp number in Meta Business Manager, then connect your Messenger pages and Instagram accounts.

  2. 02

    Connect your billing platform

    Connect HostBill, WHMCS or Clientexec, sync your clients and run a test to see your first event flow through.

  3. 03

    Choose your AI and set up queues

    Pick your AI provider, configure your bot rules, and set up Sales and Technical Support queues and team roles.

  4. 04

    Go live with your team

    Agents install the app on their phones and start receiving conversations, tickets and alerts.

Questions

Answers for hosting teams

Which channels does it support?

WhatsApp, Facebook Messenger and Instagram, all in one live inbox. You reply from the exact business identity the customer contacted.

Which AI can I use?

You choose. HostBotics connects to Claude, ChatGPT, Gemini, Grok and DeepSeek. Tell us which one you prefer in the form and we will get it set up with you.

Which billing platform does it work with?

HostBill, WHMCS and Clientexec. This page shows the HostBill integration in detail: clients, support tickets, invoice notices and payment reminders. Using something else? Mention it in the form and we will talk it through.

Will it message my customers without my approval?

Invoice messages are queued for review, and you approve and send them individually or in bulk. Every send is recorded with the approver, timestamps and delivery status.

How does it deal with WhatsApp's 24-hour rule?

The inbox tracks the service window for every conversation. When it has closed, the platform blocks free-form replies and prompts you to send an approved template to reopen the chat.

What happens when a customer wants a person?

The AI recognizes the request, pauses automation, flags the conversation and routes it to the right team. Agents can also pause or resume the AI on any conversation.

Can my team use it on their phones?

Yes. Agents can install HostBotics on their phone and receive clear new-message notifications, so conversations never wait for someone to be at a desk. See how to install it in the mobile section above.

How is access controlled?

Admin, sales agent and technical agent roles keep sensitive actions restricted. Channel credentials are stored server-side and never exposed, and important events are traceable.

How do I get started?

Send the form below. Choose Subscribe to get set up, or Book a demo for a private walkthrough using your own workflows.

Get started

Ready to modernize your hosting customer operations?

Tell us about your hosting business. Choose to subscribe and get set up, or book a private demonstration with your own workflows.

  1. 1

    Send the form

    It takes about a minute.

  2. 2

    We reach out

    We confirm your setup and answer your questions.

  3. 3

    Connect and go live

    Channels, HostBill and your team, guided end to end.

Questions first? Write to sales@hostbotics.net.

Channels you want to connect

Prefer email? sales@hostbotics.net